Overwatch 2 still has queue time problems
The developers haven’t released a new support hero since 2018, and queue times for the latest beta show that players noticed
Game developer Activision-Blozzard Entertainment opened up the second round of its Overwatch 2 beta with decent fanfare. The new tank hero, Junkerqueen, has spawned an equal number of insane clips and horny posts.
The game’s 5v5 format is new and somewhat refreshing compared to the 6v6 format of the first game. But taking away a tank has left the game’s support players more vulnerable to taking damage, lowering the appeal of playing the role.
Add to this the fact that the game’s developers haven’t released a new support hero since 2018, while adding new damage and tank heroes for Overwatch 2, and you get significantly more players queueing up to play damage and tank compared to support. But you need two support players for every two damage and one tank player, so this imbalance means that support players get near instant queues, while players for the other two roles sometimes have to wait ten to twenty minutes for a game.
Queue time issues have notoriously plagued the game over its history. In Overwatch 1, playing tank was a frankly miserable experience as more and more high damage heroes were…